Terms of Service

By accessing or using the InstackAI website (instackai.com), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you should not use this website.

These terms apply to all visitors, prospective clients, and existing clients who access or use our website. Use of any part of this website constitutes acceptance of the terms in full. We reserve the right to modify these terms at any time; the date of the most recent revision is shown at the top of this page.

InstackAI provides bespoke AI engineering and enterprise-grade automation services to B2B organisations. Our engagements involve the design, development, and deployment of proprietary agentic AI systems, custom orchestration layers, and secure technical infrastructure.

Nothing on this website constitutes an offer to provide services, a warranty of outcomes, or a representation that any described capability will be suitable for your specific requirements. All service engagements are subject to a separate signed agreement (a Master Services Agreement, Statement of Work, or equivalent) that defines the specific scope, deliverables, timeline, payment terms, and intellectual property arrangements applicable to that custom engagement.

We accept a highly selective number of client engagements each quarter. Expression of interest through this website does not guarantee the commencement of a service relationship.

You agree to use this website only for lawful purposes and in a manner consistent with all applicable laws and regulations. You must not use this website in any way that is fraudulent, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.

You must not attempt to gain unauthorised access to any part of this website, its underlying servers, databases, or any systems connected to it. You must not introduce viruses, trojans, worms, logic bombs, or any other material that is malicious or technologically harmful.

You must not use automated tools to scrape, crawl, index, or extract content from this website without our prior written permission. This includes but is not limited to web crawlers, scrapers, bots, and data harvesting tools.

We reserve the right to suspend or terminate access to this website for any user or organisation that breaches these conditions, at our sole discretion and without prior notice.

All content on this website — including but not limited to text, design, graphics, animations, illustrations, code, architecture diagrams, brand assets, and the overall visual presentation — is the intellectual property of InstackAI or is used with appropriate licence, and is protected by applicable copyright, trademark, and intellectual property laws.

You may view, print, and download content from this website for your own personal, non-commercial reference only. You may not reproduce, distribute, republish, transmit, modify, create derivative works from, or commercially exploit any content from this website without our prior written consent.

The InstackAI name, logo, and all associated brand elements are proprietary to InstackAI. Nothing on this website grants any licence to use our trademarks, service marks, or trade names.

Custom systems, agents, automations, and proprietary workflow architectures built for clients under a service engagement are governed by the intellectual property provisions set out in the relevant client agreement. In the absence of an express written agreement to the contrary, all deliverables remain the property of InstackAI until full payment has been received.

In the course of an enquiry or service engagement, both parties may disclose information that is confidential or proprietary in nature. Each party agrees to treat any such information with the same degree of care it applies to its own confidential information, and in no case less than reasonable care.

Confidential information does not include: information that is or becomes publicly available through no fault of the receiving party; information the receiving party already knew prior to disclosure; information independently developed by the receiving party without reference to the disclosing party's information; or information that must be disclosed by law or regulatory order.

Specific confidentiality obligations for bespoke client engagements are set out in the relevant service agreement and supersede this general provision.

This website and all content published on it are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, InstackAI disclaims all implied warranties including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that: (a) this website will be continuously available or error-free; (b) defects will be corrected; (c) the website or its servers are free of viruses or other harmful components; or (d) the information on this website is accurate, complete, or current.

Nothing on this website constitutes professional, legal, financial, or technical advice. You should not act on any information provided here without first obtaining appropriate professional advice tailored to your specific circumstances.

To the fullest extent permitted by law, InstackAI, its directors, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or in connection with your use of, or inability to use, this website or any content or services described on it.

This includes, without limitation, damages for loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption, or the cost of substitute goods or services — even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising out of or relating to this website, its content, or any service described on it shall not exceed GBP £100. This limitation applies regardless of the form of action and whether the claim is based in contract, tort (including negligence), strict liability, or any other legal theory.

Some jurisdictions do not allow the exclusion or limitation of certain categories of damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.

This website may contain links to third-party websites and services, including secure external portals for scheduling technical audits and discovery calls. These links are provided for convenience only and do not imply any endorsement, sponsorship, or affiliation between InstackAI and those third parties.

We do not control third-party websites and are not responsible for their content, privacy practices, or terms of service. You access third-party sites at your own risk. We encourage you to review the privacy policy and terms of service of any third-party site you visit.

InstackAI shall not be liable for any failure or delay in performance of any obligation under these terms where such failure or delay results from circumstances beyond our reasonable control. This includes, without limitation, acts of God, pandemics, war, civil unrest, government action, industrial disputes, power failures, internet service disruptions, or failures of third-party infrastructure providers.

In such circumstances, we will notify affected parties as soon as reasonably practicable and take reasonable steps to mitigate the impact of the disruption.

These Terms of Service and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India. If you are a consumer resident in another jurisdiction, this does not affect your mandatory statutory rights under the laws of your country of residence.

If any provision of these Terms of Service is found by a court of competent jurisdiction to be unlawful, void, or unenforceable, that provision shall be deemed severed from the remainder of the terms, which shall continue in full force and effect. The severed provision shall be replaced with a lawful provision that most closely approximates the original intent of the severed provision.

Our failure to enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision. A waiver shall only be effective if it is made in writing and signed by an authorised representative of InstackAI. No single or partial exercise of any right under these terms shall preclude any other or further exercise of that right or any other right.

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and InstackAI with respect to your use of this website and supersede all prior agreements, representations, and understandings — whether written or oral — relating to the same subject matter.

They do not supersede or affect any separate written agreement between you and InstackAI governing a specific custom engineering engagement.

We may update these Terms of Service from time to time. The date at the top of this page reflects when they were last revised. Where changes are material, we will take reasonable steps to communicate them. Continued use of this website after any revision constitutes your acceptance of the updated terms.

We recommend bookmarking this page and reviewing it periodically if you use our website regularly.

If you have any questions about these Terms of Service, please use the contact form on our website at instackai.com/contact.